Head office contacts
Head Office
The Insolvency Service
21 Bloomsbury Street
London, WC1B 3QW
Insolvency enquiries: 0845 602 9848
Estate Accounts and the Insolvency Practitioner Unit (IPU) are based in Birmingham at:
The Insolvency Service
Cannon House
18 Priory Queensway
Birmingham, B4 6FD
For enquiries please contact: 0121 698 4000
Insolvency Practitioner Unit
Insolvency Practitioner Unit (IPU) is responsible for:
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the authorisation and regulation of IPs authorised by the Secretary of State (SoS), including monitoring their work and considering complaints against them;
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undertaking certain delegated functions on behalf of the SoS, such as
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ensuring the accuracy of The Insolvency Service's database of cases and of IPs; and
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maintaining the register of individual voluntary arrangements;
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dealing with applications for the agreement in principle of appointments of office holders;
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approving such applications; and
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dealing with applications to sanction the powers of trustees and liquidators in bankruptcy and compulsory liquidation where there is no creditors' committee;
Contact us on: IPU.email@insolvency.gsi.gov.uk
Policy
Policy Unit is responsible for all aspects of insolvency policy for England and Wales and for certain aspects of corporate insolvency policy in Scotland. It monitors the operation of insolvency legislation; provides advice to Ministers, officials and the public on insolvency policy; and considers the insolvency aspects of other legislation, including European Union initiatives.
Contact us on:
Policy.Unit@insolvency.gsi.gov.uk
Human Resources
Human Resources (HR) is responsible for reviewing, designing, and implementing HR policies, procedures and practices. It administers our personnel function and ensures we have a skilled, innovative, diverse and professional workforce.
Contact us on: Human.Resources@insolvency.gsi.gov.uk
Finance
Finance Section is responsible for handling our payments and receipts (except insolvency estate payments, which are handled by our Estate Accounts).
Contact us on: Finance.Planning@insolvency.gsi.gov.uk
Strategy Planning and Communications (SPC)
SPC is responsible for taking forward agency issues including:
- customer service issues including Customer Service Excellence;
- our User Satisfaction Index;
- the complaints procedure;
- other quality initiatives;
- the website;
- producing the Agency Annual Report and Accounts; and
- providing management support to our senior management.
Contact us on: secretariat.section@insolvency.gsi.gov.uk
